Describe a person you helped recently

The person I helped most recently was actually my neighbour, an elderly man in his eighties who lives two doors down, whose son works overseas and had just bought him a smartphone so they could see each other more easily on video calls. The trouble was that nobody had actually shown him how to use it properly — he could answer a call if I dialled it for him, but anything beyond that, adjusting the volume, taking a photo, even just charging it correctly, left him completely stuck, and I could tell it was making him more anxious about the phone than pleased with it. I ended up going over on a couple of evenings after work, mostly just sitting with him and going through the same three or four actions repeatedly until they actually stuck, writing a few steps down in large handwriting on a piece of paper he kept by the charger afterwards. It wasn't complicated help, really, nothing that took any particular skill on my part, which is partly why I felt slightly odd being thanked for it as much as I was. What I actually felt, mostly, was a kind of quiet satisfaction that had very little to do with the technology itself — watching him manage a full video call with his son on his own, laughing at something on the screen, made the couple of evenings feel completely worth it, and it's stayed with me since as one of the more genuinely useful things I've done recently.